Main Duties and Responsibilities

Front of House & Office Coordination

Act as the first point of contact for visitors, providing a professional and welcoming reception experience.
Manage incoming telephone calls, directing enquiries accurately and efficiently.
Coordinate meeting room bookings and visitor arrangements.
Ensure front‑of‑house and shared office areas are maintained to a professional standard.

Business & Administrative Support

Provide general administrative support across the organisation, including document handling, filing, data entry and record maintenance.
Support the Commercial function with routine administrative tasks under defined procedures, including document preparation, scanning and filing.
Assist with issuing standard commercial documentation and invoice copies when required.
Provide administrative cover and support for the Commercial Administrator during periods of sickness, holiday or peak workload, including basic order processing, document handling and invoice issuing under defined processes.

Customer & Internal Interaction

Handle routine customer and supplier enquiries professionally and courteously, escalating non‑standard matters where appropriate.
Liaise with internal teams to pass on information, messages and documentation efficiently.
Maintain a helpful, professional manner in all interactions, representing the business positively at all times.

Systems & Record Keeping

Maintain organised electronic and physical filing systems.
Ensure administrative records are accurate, complete and maintained in line with company procedures.
Support data integrity by entering information correctly into relevant systems or trackers

Qualifications/Education/Experience

Essential

Educated to GCSE standard or equivalent.
Previous experience in a receptionist, front‑of‑house or office administration role.
Customer‑facing experience with a professional and confident telephone manner.
Competent in Microsoft Office applications, including Word, Excel and Outlook.
Strong organisational skills with attention to detail.
Ability to manage multiple tasks effectively while remaining calm and professional.

Desirable

Experience providing administrative support to commercial, finance or operational teams.
Experience assisting with document control, invoicing or sales administration tasks.
Experience working in a manufacturing, engineering or office‑based business environment.

Work Location: In person

Job Types: Full-time, Permanent

Pay: Monthly pay at National Minimum Wage, with the potential for a higher rate depending on skills and experience.

Work Location: In person

Schedule:

Benefits:

INDDAL